Page Editor: Ping Zhang
Syracuse University

Last modified: 05/21/2008

(5/15/2003, 7/20/2003, 8/20/2003, Printable PDF, 135K)

Building upon past successes of the first workshop (pre-ICIS'02, Barcelona), AMCIS panels and minitracks (2002, 2003), as well as the tremendous interests in broad HCI issues exhibited by MIS colleagues, the AIS SIGHCI is planning its second annual HCI/MIS research workshop to be held prior to ICIS 2003 in Seattle, Washington in December 2003.

Workshop Objective:

The objective of the workshop is to provide an open and constructive discussion forum of important HCI research in Information Systems that addresses the ways humans interact with information, technologies, and tasks -- especially in the business, managerial, organizational, social and/or cultural contexts. HCI in MIS is concerned with the macro level (versus the micro level) of Human-Computer Interaction analysis. The purpose of the workshop is to identify important HCI/MIS problems and innovative research approaches. The organizing committee is looking for interesting and novel research ideas as well as studies that address important HCI problems in today's organizations by drawing upon theories and/or methodologies from all relevant reference disciplines. This year's workshop will also try to bridge the gaps between academic research and industry interests by providing panels to debate pressing topics and issues in HCI that are relevant to the MIS field.

Topics:

Possible topics include, but are not limited to, the following:

The perceptual, behavioral, cognitive, motivational, and affective/emotional aspects of human and their interaction with IT User task analysis and modeling Digital documents/genres and human information seeking behavior Informed user interface design and evaluation for all types of business and organizational applications such as B2B, B2C, C2C E-Commerce E-marketplace and supply chain management Group collaboration Negotiation and auction Enterprise systems Intranets Extranets Small-screen mobile devices and pervasive computing Multi-dimensional information visualizations Integrated and/or innovative approaches, guidelines, and standards for analysis, design, and development of interactive devices and systems, Usability engineering, metrics and methods for user interface assessment and evaluation of end-user computing in work or non-work environment, especially in the Internet era Information technology acceptance and diffusion issues from cognitive, behavioral, affective, motivational, cultural, and user interface design perspectives The impact of interfaces/information technology on attitudes, behavior, performance, perception, and productivity Issues in software learning and training Gender and technology Issues related to the elderly, the young and special needs populations Other human factors issues related to human interaction with technologies

Paper Submissions:

Authors are encouraged to submit high quality research papers (completed or research in progress papers) that are original. The submissions should not be currently under review elsewhere and the papers should have not appeared elsewhere already. Since this is a workshop, we actively solicit papers describing novel research ideas that may be at a relatively early stage of development. Full papers are preferred (with a limit of 5000 words including references), although extended abstracts of at least 2,500 words (must include references) will also be considered.

Submissions will undergo a double-blind review process. Authors should agree to provide timely reviews of at most two other submissions, if requested. Manuscripts should be in MS Word format and be submitted as email attachments to Fiona Nah at fnah@unl.edu and copied to Ping Zhang at pzhang@syr.edu, with the subject heading "HCI/MIS workshop submission." Authors can use the body of the email as the cover letter for the submission and should ensure that their identities do not appear in any part of the manuscript. The first page of the manuscript should have a title, the type of the submission (complete research or research in progress), total word count of the submission, an abstract of less than 300 words, and a list of 5-6 keywords. All manuscripts should be double-spaced with Times New Roman 12-point font and one-inch margins around.

Workshop Publication:

Extended abstracts of all accepted papers will be published in the workshop proceedings. This inclusion should not affect full versions of the papers to be published later in journals. More details on the format and requirements of the camera-ready version for the proceedings will be available soon.

Best Paper Award:

This year, the workshop will select one best paper for the award. The selection of the best paper is a two-stage process. First, best paper candidates are selected based on the reviews of all the submissions. Then a special committee consisting of the organizing committee and several Program Committee members will review the candidates and select the best paper. Award will be given at the workshop.

Important Dates for Workshop Submissions:

Paper submission deadline: August 31, 2003.
Notification of acceptance: October 15, 2003.
Extended abstracts due for proceedings: October 31, 2003.
Workshop: December 12-13, 2003

Special Section of Journal of Management Information Systems (JMIS)

Dr. Vladimir Zwass, editor-in-chief of JMIS (http://jmis.bentley.edu/), has agreed to fast track successful expansions of the best complete research papers from the workshop for a special section devoted to the workshop. The special section is to be published in 2004.

Important Dates for the JMIS Special Section:

Invitation to best papers: October 31, 2003.
Submissions due: January 15, 2004.
Notification for acceptance: Feburary 20, 2004.
Revisions due: April 5, 2004.
Special section ready for production: May 31, 2004.

Organizing Committees

Advisory Committee:

Izak Benbasat, University of British Columbia, benbasat@commerce.ubc.ca

Fred Davis, University of Arkansas, fdavis@walton.uark.edu

Dennis Galletta, University of Pittsburgh, galletta@katz.pitt.edu

Sirkka Jarvenpaa, The University of Texas at Austin, Sirkka.Jarvenpaa@mccombs.utexas.edu

Jane Webster, Queen's University, jwebster@qsilver.queensu.ca

Vladimir Zwass, Fairleigh Dickinson University, zwass@fdu.edu

Workshop Co-Chairs:

Ping Zhang, Syracuse University, pzhang@syr.edu

Jonathan Lazar, Towson University, jlazar@towson.edu

Scott McCoy, College of William and Mary, Scott.McCoy@business.wm.edu

Program Chair:

Fiona Fui-Hoon Nah, University of Nebraska-Lincoln, fnah@unl.edu

Local Organizing Committee:

Traci Hess, Washington State University, thess@wsu.edu

Jeff Kim, University of Washington, jykim@u.washington.edu

Program Committee:

Dinesh Batra, Florida International University, batra@fiu.edu

Shirley (Annie) Becker, Northern Arizona University, Annie.Becker@NAU.EDU

Paul Beckman, San Francisco State University, pbeckman@sfsu.edu

Hock Chuan Chan, National University of Singapore, chanhc@comp.nus.edu.sg

Susy Chan, DePaul University, SChan@cti.depaul.edu

Patrick Chau, University of Hong Kong, pchau@business.hku.hk

Jasbir Dhaliwal, Northern Kentucky University, dhaliwalj@exchange.nku.edu

Mark Dishaw, University of Wisconsin Oshkosh, dishaw@vaxa.cis.uwosh.edu

Anthony Faiola, Indiana University at Indianapolis, afaiola@iupui.edu

Xiaowen Fang, DePaul University, XFang@cti.depaul.edu

Christina Finneran, Syracuse University, cmfinner@mailbox.syr.edu

John E. Galvin, Indiana University, jogalvin@iupui.edu

Andrew Gemino, Simon Fraser University, gemino@sfu.ca

Matt Germonprez, Case Western Reserve University, Germonprez@cwru.edu

Jane Gravill, University of Western Ontario, jgravill@ivey.uwo.ca

Richard Hall, University of Missouri-Rolla, rhall@umr.edu

Traci Hess, Washington State University, thess@wsu.edu

Pamela Hinds, Stanford University, phinds@leland.stanford.edu

Andrea Houston, Louisiana State University, ahoust2@lsu.edu

Chuck Kacmar, Florida State University, ckacmar@garnet.acns.fsu.edu

Arnold Kamis, Bentley College, akamis@bentley.edu

Jinwoo Kim, Yonsei University, jinwoo@base.yonsei.ac.kr

Barbara Klein, University of Michigan-Dearborn, bdklein@umd.umich.edu

Zoonky Lee, Yonsei University, zlee@yonsei.ac.kr

Sheau-Farn Max Liang, National Taipei University of Technology, maxliang@ntut.edu.tw

Nancy Lightner, Appalachian State University, lightnernj@appstate.edu

Astrid Lipp, Georgia State University, alipp@cis.gsu.edu

Eleanor Loiacono, Worcester Polytechnic Institute, eloiacon@WPI.EDU

Paul Lowry, Brigham Young University, pbl@email.byu.edu

Ann Majchrzak, University of Southern California, amajchrz@marshall.usc.edu

Jiye Mao, City University of Hong Kong, ismao@is.cityu.edu.hk

Nelson Massad, Florida Atlantic University, nmassad@fau.edu

Robbie Nakatsu, Loyola Marymount University, rnakatsu@lmu.edu

Tom Plocher, Honeywell Technology Center, tom.plocher@honeywell.com

Srinivasan (Chino) Rao, University of Texas at San Antonio, CRao@utsa.edu

Julie Ratner, Infospace Mobile, julie.ratner@infospace.com

Tom Roberts, University of Kansas, troberts@ku.edu

Howard Rosenbaum, Indiana University, hrosenba@indiana.edu

Larry Seligman, University of Georgia, seligman@terry.uga.edu

Cheri Speier, Michigan State University, cspeier@pilot.msu.edu

Thomas Stafford, University of Memphis, tstaffor@memphis.edu

Noam Tractinsky, Ben-Gurion University, noamt@bgumail.bgu.ac.il

Lai Lai Tung, Nanyang Technological University, alltung@ntu.edu.sg1

Ozgur Turetken, Temple University, turetken@temple.edu

Misha Vaughan, Oracle Corporation, misha.vaughan@oracle.com

Viswanath Venkatesh, University of Maryland, vvenkate@rhsmith.umd.edu

Susan Wiedenbeck, Drexel University, Susan.Wiedenbeck@cis.drexel.edu

Fons Wijnhoven, University of Twente, a.b.j.m.wijnhoven@sms.utwente.nl

Vance Wilson, University of Wisconsin-Milwaukee, wilsonv@uwm.edu

Mun Yi, University of South Carolina, myi@moore.sc.edu

Fatemeh (Mariam) Zahedi, University of Wisconsin-Milwaukee, zahedi@uwm.edu

Wenli Zhu, Microsoft Corporation, wenlizhu@microsoft.com

Proceedings Submission Guideline

Authors of accepted papers should make sure that their final camera-ready versions follow the proceedings guideline that can be downloaded in Word format or PDF format. Each final paper is no more than 5 proceedings pages with an abstract of no longer than 150 words.

Here are the items each accepted paper's authors should do:

At least one author has to register for the workshop by 11/4/2003. Otherwise, the paper will be withdrawn from presentation at the workshop and the workshop proceedings. The final camera-ready versions of the papers should be submitted by 10/31/2003 as a Word document to both Fiona Nah (fnah@unlnotes.unl.edu) and Ping Zhang (pzhang@syr.edu), and copied to Fan Zhao (fzhao@unlnotes.unl.edu) via emails with the subject "HCI workshop final submission". Each author should provide a short bio of up to 60 words by 10/31/2003 to Ping Zhang (pzhang@syr.edu) by email. This bio will be listed in the workshop program.

Workshop Program

You can download the following files in PDF format if you cannot wait until the workshop, or cannot attend the workshop:

Workshop program only (not including the proceedings): (27 pages, 1.4MB). Workshop program plus the proceedings: (120 pages, 4.8MB). Workshop proceedings only: (101 pages, 3.8MB).

(As of 11/2/2003)

Friday December 12, 2003    West Ballroom
Time	Session	Presentation
7-4	Registration (Outside the meeting room)
7-8	Continental Breakfast
7:30-9	Session 1: Interface Design & Evaluation - I Chair: Matt Germonprez	1. Gender and Personality in Media Rich Interfaces: Do Birds of a Feather Flock Together? Traci J. Hess, Mark A. Fuller and John Mathew 2. A Test of the Theory of DSS Design for User Calibration: The Effects of Expressiveness and Visibility on User Calibration, Brian M. Ashford and George M. Kasper 3. When Information Technology Design Favors Form over Function: Where is the Value-added "Tipping Point"? Rita M. Vick and Brent Auernheimer
9-9:30	Coffee Break
9:30-11	Session 2: Social Aspects of HCI Chair: Mun Yi	4. A Communication Goals Model of Online Persuasion, E. Vance Wilson and Ying Lu 5. The "Voice Effect" in Groups, Tom L. Roberts and Paul Benjamin Lowry 6. An Empirical Investigation of Antecedents of Internet Abuse in the Workplace, Dennis F. Galletta and Peter Polak
11-12:30	Lunch Break (on own)
12:30-2	Session 3: Panel Chair: Mary Czerwinski	7. HCI Research Transfer to Practice: Better Together Izak Benbasat, UBC Mary Czerwinski, Microsoft Research Julie Ratner, Infospace Mobile Radhika Santhanam, University of Kentucky Peter Todd, University of Virginia
2-2:30	Coffee Break
2:30-4	Session 4: Interface Design & Evaluation - II Chair: Andrea Houston	8. A Model Made of Paper: Clinicians Navigate the Electronic Health Record, Catherine Arnott Smith 9. Effect of Presentation Flaws on Users' Perception of Quality of On-Line Store's Web Sites: Is it Perception that really Counts? Andrea Everard and Dennis F. Galletta (Best paper nominee) 10. Exploring Website Evaluation Criteria using the Repertory Grid Technique: A Web Designers' Perspective, Felix B Tan and Lai Lai Tung
5-6:30	SIGHCI Executive Meeting (Boardroom on the 4th Floor)
Saturday December 13, 2003    Metropolitan Ballroom
Time	Session	Presentation
7-4	Registration (Outside the meeting room)
7-8	Continental Breakfast
7:30-9	Session 5: HCI in Database & Systems Analysis and Design Chair: Dinesh Batra	11. Usability and Efficacy Reactions to Object-Orientation: The Impact of Prior Knowledge, Liping Liu 12. Evaluation of the Impacts of Data Model and Query Language on Query Performance, Hock Chuan Chan and Lian Xiang 13. End User Query Performance: The Interaction of User Characteristics and Information Request Ambiguity, Paul L. Bowen, Fiona H. Rohde and Chiu Yueh Alice Wu
9-9:30	Coffee Break
9:30-11	Session 6: HCI in Mobile Technology Chair: Jasbir Dhaliwal	14. Development of a Framework for Trust in Mobile Commerce, Keng Siau, Hong Sheng and Fiona Nah (Best paper nominee) 15. A Study of Task Characteristics and User Intention to Use Handheld Devices for Mobile Commerce, Xiaowen Fang, Susy Chan, Jacek Brzezinski and Shuang Xu (Best paper nominee) 16. Post-Adoption Behavior of Mobile Internet Users: A Model-Based Comparison between Continuers and Discontinuers, Hoyoung Kim and Jinwoo Kim (Best paper nominee)
11-12:30	Lunch Break (on own)
12:30-2	Session 7: Panel  Chair: Dennis Galletta	17. Finding Common Ground Among HCI Reference Disciplines Jonathan Lazar, Towson University Judy Olson, University of Michigan Dov Te'eni, Tel-Avi University Marilyn Tremaine, NJIT Jane Webster, Queen's University
2-2:30	Coffee Break
2:30-3:30	Session 8: Interface Design & Evaluation - III Chair: Ozgur Turetken	18. Is Relevance Relevant? Investigating Coherence in Knowledge Sharing Environments, Andrew Gemino, Drew Parker and Adrienne Olnick Kutzschan 19. Interactivity and Control: the Case of Dynamic Maps for Navigation in Hypertext, Dov Te'eni and Hadar Ronen
3:30-4	Conclusion	Presenting Best Paper Award and Best Reviewer Award
6-7	Reception (Cedar Room)

Proceedings

You can download the entire proceedings in PDF format (101 pages, 3.8MB).

Individual papers in the proceedings are available for download from the AIS SIGHCI Proceedings website.

Registration

Anyone who is interested in the workshop is welcome to register and participate.

AIS policy states that you need to be an AIS member ($85/$50 annual fee for academic/student) and SIGHCI member ($10 annual fee) in order to register for the workshop. You can join AIS and SIGHCI during the registration process.

The workshop is in conjunction with ICIS'03 conference (International Conference on Information Systems) and has the registration built in the ICIS registration system. However, you DO NOT have to register ICIS in order to participate in the workshop.

Please visit ICIS'03 website at http://www.icis2003.org/ to register for the workshop. 

The registration fee for the workshop is as following. SIGHCI and SIGCORE are working together to encourage people to participate both workshops. A discount in SIGHCI workshop registration applies if a participant also registers SIGCORE workshop to be held the day after the HCI workshop on December 14, 2003.

The fee covers two days' attendance to the workshop meetings, a copy of the workshop proceedings, continential breakfast, AM & PM coffee breaks, and an evening reception.

Participants

Accommodation

Please visit ICIS'03 website at http://www.icis2003.org/ for accommodation information including conference hotels and rates. You should mention "ICIS03" when booking your hotel rooms in order to get ICIS'03 discount rates.

Sponsors

Best Paper Award

Best Reviewer Award

Photos

Workshop Summary

The Second Annual Workshop on HCI Research in MIS was well attended and it extends the success of the first workshop held in Barcelona last year. Eighty people participated in the 2-day workshop. The number of paper submissions represents a 163% increase over last year (42 vs. 16); the number of accepted peer-reviewed presentations increased by 113% (17 vs. 8); the size of the Program Committee (PC) increased by 108% (52 vs. 25, plus this year, we have a larger number of additional reviewers). The acceptance rate has decreased from last year's 50% to 40% this year, despite the fact that we received much higher quality submissions overall this year. Last year, six papers were invited for consideration in the Journal of the Association for Information Systems (JAIS) special theme on HCI in MIS. This year, nine papers were selected for consideration in the Journal of Management Information Systems (JMIS) special section devoted to the workshop. In addition, there were several new items at this year's workshop: two high profile panels, an evening reception, a best paper award, and a best reviewer award. There were lots of stimulating discussions and synergy developed during the workshop. It was a truly fun event! Please visit the Photo Gallery for the various snapshots.

The two panels raised very intriguing and important issues concerning research in HCI. The themes for the two panels were "HCI Research Transfer to Practice: Better Together" and "Finding Common Ground Among HCI Reference Disciplines." In the first panel on transferring HCI research to practice, problems were raised from both the academic and practice communities and solutions were proposed to bridge the gaps between them. In the second panel on finding common ground, each panelist first presented their views of HCI research in their respective fields and then proposed a common ground to bridge HCI research between their fields and MIS.

The six sessions of research paper presentations covered topics from interface design and evaluation to human factors issues in mobile technology and systems analysis and design. Of the 17 papers presented, 9 papers were recommended as a best paper by at least one reviewer, and the top 4 papers were nominated as candidates for the best paper. Each presentation stimulated much discussion that benefited not only the authors but also the participants who showed tremendous interest and enthusiasm in the presentations.

The best paper award was determined by a committee comprising Dinesh Batra, Jane Carey, Vance Wilson, Mun Yi and Scott McCoy, and was given to the paper "Development of a Framework for Trust in Mobile Commerce," co-authored by Keng Siau, Hong Sheng and Fiona Nah, all from the University of Nebraska-Lincoln. The best reviewer was selected by Fiona Nah and Ping Zhang, and the award went to Mun Yi from University of South Carolina. The reception was well attended and provided the opportunity for participants to mingle in a relaxed atmosphere.

We would like to thank the following individuals and parties who have contributed to the success of the workshop in their unique ways:

Dean Ray von Dran of the School of Information Studies at Syracuse University and Dean Michael Eisenberg of the Information School from The University of Washington generously sponsored and participated in the workshop. Members of the Workshop Advisory Committee, Izak Benbasat, Fred Davis, Dennis Galletta, Sirkka Jarvenpaa, Jane Webster, and Vladimir Zwass, provided support and suggestions for the workshop. Vladimir Zwass, editor-in-chief of Journal of Management Information Systems (JMIS), provided his support and confidence in us by fast tracking the best papers from the workshop to form a special section of the JMIS. Dennis Galletta worked very closely with the organizing team on many aspects of the workshop. The fifty-two program committee members and eight additional reviewers (Stefan Holmlid, Geoffrey Hubona, Jeroen Kraaijenbrink, Liping Liu, Hong Sheng, Xin Tan, Yuhong Tian, and Wei Zhang) played an important role in quality control of the peer review process as well as provided constructive comments and suggestions on all the submissions. Their outstanding review efforts have truly aided the advancement of HCI research in MIS. Of the 42 submissions, two papers received four reviews, 38 papers received three reviews, and two papers received two reviews. We have received several email requests from authors (including the authors of rejected papers) to thank the reviewers for their quality reviews. The local organizing committee members, Traci Hess and Jeff Kim, managed the video equipment and videotaping, photo taking, lunch information, and some logistics of the workshop. The best paper selection committee, Dinesh Batra, Jane Carey, Scott McCoy, Vance Wilson and Mun Yi, worked diligently to assess and evaluate the best papers submitted to the workshop. The student volunteers, John Mathew, Charles Naumer, Hong Sheng, Suzi Soroczak, Olga Yatsenko and Meliha Yetisgen-Yildiz, helped out with various aspects at the workshop site. The AIS headquarters office handled the registration for the workshop and provided timely information on registrations. Special thanks go to Samantha Spears and Taliah Givens. The ICIS meeting management consultant, Kim Forbes, worked diligently and efficiently to take care of the facility needs and arrangement, making this year's meeting planning so much easier. And, finally, the participants who demonstrate their confidence and support in our effort and results, and their tremendous interest and enthusiasm in HCI research in MIS.

This workshop represents the importance of HCI research in the MIS discipline, highlighted by the enthusiastic support and efforts, excellent insights, long hours of hard work, and great cooperation and collaboration among so many people. With the exceptional support of the many individuals involved and the significant level of interest exhibited by the MIS community in HCI research, we have put together a high quality program and are glad that the workshop participants were able to enjoy the results of such great collaborative efforts. We hope that these efforts have and will continue to influence research, teaching, and actual practice in industry. We look forward to your continued interest, support, contribution, and involvement in future AIS SIGHCI organized meetings!